Conversational Commerce

October 25, 2020
The Acceleration of Conversational Commerce adoption in pandemic times (Infographic)
The current times are still fogged with uncertainty and apprehension. Naturally, a global census indicates a shift of over 40% increase of online shopping behavior since the COVID-19 outbreak as we witness brands expedite their plans to optimise the online shopping experience and offerings. Unprecedented as it[...]

June 30, 2020
Mobile Sales Comes to “Live”
With safe distancing and crowd control measures implemented in varying degrees across the globe, brands have had to innovate around balancing the adherence to precautionary mandates whilst resuming sales activities. Source: Kia Singapore’s Facebook Page Cycle and Carriage Singapore exemplified this through their first ever Live Stream[...]

June 9, 2020
Amidst The Pandemic: 3 Trends in Retail and what lies ahead
Queue lines before you even enter a mall with contact tracing and temperature taking booths, dispersed pockets of merchants back in operation, limited capacity of patrons at any one time - these are but some of the measures that have become common with mall visits these days.[...]
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