Blog
Best Practices and Thought Leadership
Freshly pressed articles, tips and insights into the Artificial Intelligence and Messaging industry.
Facebook F8 2021 Recap: Messenger API for Instagram, new WhatsApp for Business features, and more
Facebook has announced a number of new developer tools, including several messaging[...]
Contextual AI: The Future of Chatbots?
Technological advances such as the Internet and mobile connectivity have drastically reduced[...]
3 Ways to Acquire Customers via Facebook Messenger
The present and future of communication is held firmly in messenger chat.[...]
Conversational Advertising: Measuring the impact of Click-to-Message (CTM) Ads
Users everywhere already know and prefer messaging for friends and family, so[...]
How to Improve Customer Service Response Time with an AI Chatbot
The modern-day customer is impatient. The moment internet users land on your[...]
Why Conversational CX is the Modern Marketer’s Most Powerful Tool
Today’s customers are more connected and better informed than ever before. The[...]
Integrate Social Messaging Into Your CX Mix
The usage of social messaging around the world is ever-increasing. Messaging apps[...]
5 Powerful Strategies To Improve Customer Experience
With businesses actively pursuing customers outside their local area, nationwide and globally,[...]
Why Retailers Should Use Chatbots to Transform Their Digital Marketing Strategy
Conversational Commerce, or what’s known as c-commerce, encompasses interactions when people and[...]
Marketing automation statistics and 2021 trends every business should know
Whether it’s your company’s website, Facebook page, or the humble email, there[...]
How to Choose the Right Marketing Chatbot Solution for Your Business
More and more businesses today are embarking on a path of digital[...]
Chatbot in Malaysia: guide to chatbots and the benefits of using one
These days, it’s hard not to encounter a chatbot on the web.[...]
WhatsApp Chatbot: Guide to the Whatsapp Business API and Chatbot Integration Benefits
With more than 1.6 billion active users every month, WhatsApp is the[...]
The Acceleration of Conversational Commerce adoption in pandemic times (Infographic)
The current times are still fogged with uncertainty and apprehension. Naturally, a[...]
Mobile Sales Comes to “Live”
With safe distancing and crowd control measures implemented in varying degrees across[...]
Amidst The Pandemic: 3 Trends in Retail and what lies ahead
Queue lines before you even enter a mall with contact tracing and[...]
Security Matters: AiChat Is Now ISO 27001 Certified!
Maintaining the highest security standards is a constant focus for AiChat, and[...]
Making a Chatbot part of your 2020 Marketing Strategy
Chatbots aren’t really a new-fangled innovation anymore. They have been slowly finding[...]
My Summer Internship with an AI Chatbot Company
Why I Chose AiChat? The 3-months journey has been a truly fruitful[...]
- 1
- 2
Build relationships in real-time and respond to your customers at scale.