We’re building a future in which practical AI technology and people work alongside each other — each doing what they do best — to create efficient & genuine experiences for customers. You could be our next team member to challenge the status quo together with us!
Please send your CV, a covering email telling us about yourself and a portfolio (if relevant) to hi(at)aichat.com if you would like to apply for one of the positions below.
At AiChat, we facilitate conversations between companies and customers in the most efficient ways by developing the latest technologies. At AiChat, the future is now.
We’re always seeking like-minded individuals to join our teams. We aren’t clock watchers, and we work in a highly results-driven way. You can expect full autonomy to experiment with your own ideas in a meritocratic environment.
We offer great pay and perks, as well as the proven ability to grow. Also, we offer you an opportunity toward great career progression, and to learn from some of the world’s best across all fields.
Responsibilities
-Develop in depth understanding of the sectors to refine the proposition to the client/prospect and feedback into the product roadmap
-Deliver proactive account management by providing business solutions to clients. Identify, progress and report on new commercial opportunities.
-Generate sales leads through attending industry events, working with telesales, outbound marketing activity and other techniques.
-Present products and services to clients and prospects, specializing in the Messaging, A.I, Marketing and Social CRM core offerings.
– Fully understand the client’s business objectives in order to develop optimised conversational user-journey; provide creative ideas and conceptualising them into a brief that is easily understood by both client and internal tech team.
– Provide strategy to optimise user interactivity, engagement, conversion and ROI with a focus on commercial results.
– Make commercial proposals with input from other relevant teams and achieve order completion by negotiation and deal closing tactics
-Support the execution of a range of Social Messaging Marketing campaigns for clients
-Display organizational and multi-tasking skills, in order to demonstrate efficient and timely coordination of task required of colleagues in offshore and local teams
-Assist in creating an environment of teamwork and continuous improvement
-Playing a positive and supportive role as a member of the team
Requirements
-Demonstrated ability to self-plan, carry out and report on activities based on a set of provided objectives.
-A proven track record in at least one other significant career role with client-facing experience for handling account activities or project management
-High level of presentation skills and confidently able to present materials for sales meetings with ability to identify opportunities and progress discussions
-Familiar with user flow diagram and good understanding of UX design
-Strong practical knowledge of MS Office, particularly Excel and PowerPoint
-People skills – will be expected to lead account management activities, work with internal personnel and with Director-level clients on a regular basis
-Experience in Marketing/ CRM SaaS Technology
Responsibilities
– Work with cross-functional teams of AI Research, Marketers, and Engineers
– Present design solutions to partners and company executives, defend design decisions and incorporate feedback into the design cycle
– Directly work with users to conduct user research, understand customer empathy and build design assets in the form of prototypes, concept sketches or high-fidelity mockups.
– You will be creating user interface designs that are intuitive, beautiful and provide tremendous value to the end users.
– You will be leading the UI/UX around the product design and will work in close collaboration with your awesome team members.
– Conceptualize, design and develop data visualization solutions that synthesize data concepts into clear communications for key business stakeholders.
– You will have a tremendous opportunity to bring your design philosophy to the data products and make them alive.
Requirements
– 3-5 years of professional experience designing and shipping excellent products
– A strong portfolio that showcases your work, provides detail of your role on projects, and shows examples of functional designs and/or projects that you have contributed to from start to finish
– Experience leading human-centered interaction design activities, e.g. research, information architecture, task flows, wireframes and understanding of latest UX patterns.
– A professional portfolio demonstrating both visual and interaction design experience. Strong visual design background, e.g. color, composition, typography and shape.
– Hands on experience with one or more design tools e.g Sketch, Invision, Adobe Creative Suite etc.
– Experience designing for mobile apps, web, accessibility, and analytics
– Passionate curiosity regarding emerging trends in innovation and enthusiasm for using the design process to make businesses more effective, relevant and successful.
– Knowledge of HTML, CSS, JavaScript, and modern JS libraries/frameworks for creating data-intensive applications
– Knowledge of SaaS/PaaS (Cloud Computing), relational databases and web technologies
– Strong verbal and written communication skills as well as excellent presentation skills
– Self-motivated, a good communicator, and able to balance quality deliverables with tight deadlines.
Responsibilities
– An opportunity has been created for a new business
sales professional joining the enterprise sales team in Singapore.
– The role is targeting either the Retail, FMCG, Automotive, Travel, Hospitality, Education, healthcare sectors and will focus on driving expansion in the SG and Indonesia market.
– This is an outstanding career option for a sales professional looking to further their career in a fast-growing startup environment.
-To exceed monthly / quarterly sales targets by driving new opportunities and selling AiChat solution into enterprise accounts within the aforementioned sectors.
Requirements
– You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
– You will be identifying customer’s business goals and marketing objectives, do research and preparing sales pitch deck.
– You will be analyzing performance of the chat analytics, derive metrics, providing insights and recommendations to optimize the chatbot/ virtual assistant to ensure KPI is met.
– Territory identification and research, to formalise a go to market territory strategy and create qualified target account list within 30 days.
– Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence.
– Create and maintain a sales pipeline to ensure over-achievement.
– Engage with prospect organisations to position AiChat solution
through strategic value based selling, business case definition, return on investment analysis, references and analyst data.
– Manage the end to end sales process through engagement of appropriate resources such as Project Manager, Lead Engineer, Professional Services, Executives, Partners etc.
– Generate short term results whilst maintaining a long term perspective to maximize overall revenue generation.
– Provide accurate monthly forecasting and revenue delivery.
– Relevant experience of selling enterprise software solutions, ideally business applications gained within a major software vendor.
– Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
– Demonstrable track record of sales over achievement.
– Credibility at all levels and evidence of building strong relationships internally and with the customer.
– Bachelors Degree of equivalent preferred.
– Experience selling to strategic accounts.
Responsibilities
– Support Lead developer with architectural design and development of the chatbot platform ensuring high performance, solid reliability, string resilience, low latency and high flexibility.
– Work closely with product management/leadership teams to design and build new features and insightful metrics focused on making top class user experience
– Build tools and drive system improvements to make it easier for customer and app teams to adopt and use the platform.
Requirements
– 2-5years total experience in IT systems development with a focus on digital (web) platforms
– Experience in developing applications using PHP, Laravel, AngularJS, jQuery, Node.js, Python
– Demonstrated success evaluating and adopting emerging technologies
– Experience with Artificial Intelligence, machine learning & NLP is a plus
– Experience with project management tools like JIRA, Asana
– Ability to work well under pressure in a fast pace startup environment
– Demonstrated ability to understand complex telecommunications network system architecture and come up with system solutions to resolve complex business problems
– Bachelors in Computer/Electronics/Electrical Engineering or Computer Science; Advanced degree in related area preferred
– Be able to design a bot conversation and chat dialogues
– Design conversational flow using appropriate prototyping tools
– Expand on creative ideas and copywriting that drive good chatbot engagement
– Analyse user inputs and train chatbot to improve engagement
– Prepare to test bot thoroughly for a perfect user experience
Responsibilities
– Design and implement strategies for search engines in natural language.
– Analyze and implement strategies for data extraction.
– Build, train and refine NLP models customized for specific clients and scenarios.
– Perform comprehensive testing and QA on the NLP modules.
– Provide NLP support for English (Bahasa Indonesia/ Chinese is a plus)
– Introduce new techniques, technologies and standards as needed.
– Contribute to the design and development of our products.
– Participate in the development and implementation of scalable, robust and fault-tolerant Python applications.
Requirements
– Demonstrated experience with Natural Language technologies and engines (SPACY,NTLK is a plus).
– Knowledge about NLP processes (Entity Recognition, Parsing)
– Experience with Data Mining and Text Mining (Structured and unstructured data).
– Familiarity with Semantic Technologies.
– Experience in Python development and open source ML/math toolkits such as scikit-learn,TF, MLlib, NumPy
– Written and oral communication skills in English.
– MSc or BSc in computer science, engineering or a related technical discipline (or equivalent), preferred.
– Knowledge about OWL, RDF, SPARQL, semantic repositories
– Knowledge about Ontology management and construction, reusing freely available ontologies.
– Knowledge about other NLP toolkits (Stanford NLP, CoreNLP, OpenNLP,gensim, NLTK,…)
– Knowledge on Speech Recognition.
– Experience with Java EE, Spring and Maven.
– Experience with implementation of REST APIs.
Responsibilities
– Passionate about working with and learning new technology
– Someone who has strong business logic.
– Loves Programming and challenging the status Quo.
– Someone who enjoys collaboration, knowledge sharing, supporting and helping.
– Positive attitude and passionate, help grow the business and foster the right engineering culture.
– Great communicator, quick learner and ability to work under pressure.
– Able to contribute to end-to-end i.e. design, development, and support.
– Able to multitask and work on con-current projects.
Requirements
– 3-5+ Years’ experience with PHP and Node.js
– 2+ Years experience with Laravel (features, architectural design patterns and middleware)
– Previous experience developing SaaS platforms on AWS or Azure.
– Knowledge of modern development principles and best practices (Object Oriented Programming, Design Patterns, SOLID Principles, unit testing, continuous integration and deployment)
– Release & Configuration management practices, git and CI/CD.
– Experience in testing and test frameworks.
– Experience in designing database schemas
– Experience with large databases, preferably Cassandra/MySQL
– Experience with NOSQL databases and related implementations
– Experience with Elastic Search
– Previous experience with BitBucket and GIT
– Bonus if you have Chatbot/ Machine learning/ Natural Language Processing/ Python coding experience
Responsibilities
– Passionate about working with and learning new technology
– Someone who has strong business logic.
– Loves Programming and challenging the status Quo.
– Someone who enjoys collaboration, knowledge sharing, supporting and helping.
– Positive attitude and passionate, help grow the business and foster the right engineering culture.
– Great communicator, quick learner and ability to work under pressure.
– Able to contribute to end-to-end i.e. design, development, and support.
– Able to multitask and work on con-current projects.
Requirements
– 3-5+ Years’ experience with PHP and Node.js
– 2+ Years experience with Laravel (features, architectural design patterns and middleware)
– Previous experience developing SaaS platforms on AWS or Azure.
– Previous experience working with frontend – HTML5, CSS3, JavaScript, Angular.JS, JQuery, bootstrap.
– Knowledge of modern development principles and best practices (Object Oriented Programming, Design Patterns, SOLID Principles, unit testing, continuous integration and deployment)
– Release & Configuration management practices, git and CI/CD.
– Experience in testing and test frameworks.
– Experience in designing database schemas
– Experience with large databases, preferably Cassandra/MySQL
– Experience with NOSQL databases and related implementations
– Experience with Elastic Search
– Previous experience with BitBucket and GIT
– Bonus if you have Chatbot/ Machine learning/ Natural Language Processing/ Python coding experience
Responsibilities
-Support Lead Developer with architectural design and development of the chatbot platform ensuring high performance, solid reliability, string resilience, low latency and high flexibility.
-Work closely with product management/leadership teams to design and build new features and insightful metrics focused on making top class user experience
-Build tools and drive system improvements to make it easier for customer and app teams to adopt and use the platform.
Responsibilities
-2-5 years total experience in IT systems development with a focus on digital (web) platforms
-Experience in developing applications using PHP, Laravel, AngularJS, jQuery, Node.js, Python
-Demonstrated success evaluating and adopting emerging technologies
-Experience with Artificial Intelligence, machine learning & NLP is a plus
-Experience with project management tools like JIRA, Asana
-Ability to work well under pressure in a fast pace startup environment
-Demonstrated ability to understand complex telecommunications network system architecture and come up with system solutions to resolve complex business problems
-Bachelors in Computer/Electronics/Electrical Engineering or Computer Science; Advanced degree in related area preferred
Responsibilities
Work on a front-end development and enhancement of UX for a Enterprise chatbot platform.
Requirements
-Minimum 3 years experience in JavaScript (and HTML/CSS)
-Experienced with Bootstrap3, jQuery, AngularJS
-Experienced in automated testing
-Passionate working for a fast paced start-up experience
-“Get it done” attitude and background of delivering great work
-Excellent verbal and written communication skills
-Bonus:Strong UX understanding & product design
Build relationships in real-time and respond to your customers at scale.
