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Design Seamless Customer Journeys on the WhatsApp Business Platform
Deliver secure, around-the-clock support and create personalized WhatsApp experiences on the world’s most popular messaging app, powered by AiChat as your WhatsApp Business Platform provider.
Simplify Conversational Use Cases on WhatsApp with One Platform
With the WhatsApp Business Platform, design and implement marketing, sales, or support workflows across the entire customer journey—all from one unified platform.
Boost your ROI with engaging, personalized marketing messages:
- Tailored promotions
- Targeted marketing campaigns
- New product launches
Use Broadcast or Flow on our customer engagement solution, Moments, or leverage the flexible WhatsApp API to send your marketing messages directly.
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Drive higher conversion rates through personalized offers:
- Cart abandonment reminders
- Order management
- Product recommendations
Automate your commerce messages via WhatsApp API or Moments, and engage with customers through AI-powered chatbots or live agents via our cloud contact center, Conversations.
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Elevate customer satisfaction with fast, reliable, 24/7 support:
- AI chatbot assistance
- Live agent support
- Timely reminders
Utilize WhatsApp chatbots built on Answers for quicker resolutions or provide live agent support via Conversations. Alternatively, create a tailored WhatsApp support solution with API integration.
Discover AiChat’s Tools to Optimize Your WhatsApp Interactions
Engage Customers with Moments
Build and manage personalized campaigns and message templates within our customer engagement platform.
Leverage Customer Insights with People
Gather valuable data to build detailed customer profiles with our customer data platform.
Streamline Support with Conversations
Simplify agent workflows, manage multiple chats, and access past interactions in our cloud contact center.
Create Chatbots with Answers
Build AI or intent-based chatbots to provide faster, more efficient customer support.
Build Custom WhatsApp Use Cases with Drag-and-Drop Simplicity
Easily design WhatsApp workflows and customer journeys with no coding required—making customer communication more relevant and efficient.
- Automate responses to frequently asked questions
- Create campaign flows
- Trigger messages based on customer behavior
- Utilize customer data to craft tailored messaging flows
