Generative AI
Leverage the Full Potential of GenAI with AiChat
AiChat’s hybrid GenAI and NLP technology enable seamless, human-like conversations that not only deliver accurate responses but also proactively anticipate customer needs.
Boost Productivity with Smarter Conversations
Offers real-time suggestions and automated responses to improve agent efficiency.
Know What Matters in an Instant
Summarizes customer chats for easy reference and faster follow-ups.
Smart and Intuitive Responses
Chatbot can understand complex inquiries and respond intelligently.
Hybrid Chatbots with GenAI and NLP
AiChat's hybrid chatbots combine Generative AI and NLP to handle inquiries, complete purchases, and provide smart, personalized recommendations. Perfect for retail, these chatbots predict customer needs, offer discounts, and enable seamless conversational commerce, such as recommending and describing products in real time.
Protecting Customer Data with AiChat
Complete Control Over AI Usage
Retain full governance on when, where, and to what extent Generative AI is used in customer interactions.
Anonymization of Sensitive Data
Ensure that all personal or sensitive information is removed or pseudonymized before entering the AI system.
Powerful LLM Orchestration
Select the best LLM model and vendor for each use case, ensuring optimal performance and security.
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Secure Data Processing
Harness the full potential of Generative AI while safeguarding customer data through robust protection measures.
