Harness the Power of Agentic AI for Conversational CX
Next level Autonomous & Purpose-Driven Chatbots for
transforming businesses.
91%
85%
1M+
Most Advanced AI-led features
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Redefine Customer Engagement with Innovative
AI Tools
AiChat delivers advanced AI solutions to enhance engagement, simplify processes, and fuel business growth.
Agentic AI
Redefine engagement with human-like AI chatbots that provide natural responses, tailored recommendations, with a touch of personality to elevate customer connections.
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Agent CoPilot
Effortlessly access and manage your knowledge base by crawling websites, uploading documents, and creating Q&A pairs—all within one platform.
Conversational Sales & Marketing
Deliver 1:1 personalized conversations with intuitive automation tools, from smart segmentation to tailored customer journeys, designed to boost your marketing performance.
Hear What People Are Saying
Explore real customer feedback and see how AiChat is revolutionizing service, engagement, and business growth.
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Francesca Lopez
Francesca Lopez
“AiChat has revolutionised how we connect with our guests. By automating FAQ, it ensures immediate responses, enhancing guest satisfaction while easing our team’s workflow. With Cart Abandonment feature, we’ve increased conversions and driven more bookings. AiChat’s innovative solutions have truly streamlined our operations and boosted both guest engagement and business outcomes.”
Danny Chen
Danny Chen
“The Launch of Virtual Assistance- Tania has enabled out customers to learn about the benefits ad the miles loyalty card, discover merchandise rewards redemption, locate stations, and find a Gasul dealer with ease and convenience. Overall, the interactive chatbot experience has been well-received and contributed significantly to the Miles loyalty card activation rate. We are excited and look forward to a more fruitful collaboration with AiChat.”
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Kim Jieun
Kim Jieun
“Conversational marketing will be an important touch point in the near future. Being able to communicate and promote our brand through Messenger has proven to be effective in driving awareness and customer engagement. We are definitely happy with the initial results, and beyond excited to partner with AiChat on ideating further on the bot for Messenger.”
Joe Ow
Joe Ow
“AiChat’s conversational service solution has enabled us to engage at scale and deepen our relationships with customers on a 1-on-1 basis. We’ve seen proven success for the past 2 years and would be excited to continue this journey with AiChat.”
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Our Platform
A framework designed to personalize every stage of your customers' purchase journey, from acquisition to advocacy — driving measurable results.
How It Works
How It Works
How It Works
Engage
Deliver automated, instant responses to FAQs, educate visitors about your products and services 24/7, and gamify the chat to engage more prospects.
Qualify
Bot automatically qualifies new leads through conversation, connects them with the right sales teams and keeps your CRM in sync.
Convert
Nurture leads with personalized messaging, recommend tailored solutions, and connect them to the best sales agents for conversion.
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Keep
Measure the goal performance via analytics, gather actionable insights to optimize your A.I and messaging strategy to keep customers happy and return for more.
GenAI
Human + AI collaboration
Machine Learning
Domain Knowledge
Sentiment Analysis
Multi-Language Support
Our Technology
AiChat delivers scalable, efficient engagement, personalized experiences, and multi-channel integration, ensuring seamless interactions, instant support, and increased conversion rates for your business.
Frequently Asked Questions
Addresses common queries to provide quick answers and support for better understanding of our services and offerings.
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Answer
AiChat is an advanced AI chatbot platform designed to provide human-like conversations, personalized recommendations, and seamless customer engagement across multiple channels such as WhatsApp, Instagram, Messenger, kakaotalk, line and many more.
Answer:
AiChat's Agentic AI enhances customer service by offering personalized, real-time responses and automating routine interactions, ensuring faster issue resolution and 24/7 availability. It drives business growth by generating leads, providing product recommendations, and increasing conversion rates through tailored customer journeys. Additionally, actionable insights and multi-channel integration help businesses optimize strategies, boost engagement, and streamline operations for greater efficiency and cost savings.
Answer:
AiChat seamlessly integrates with various platforms, including CRM systems, e-commerce tools like WooCommerce, and social media channels like WhatsApp and Messenger, allowing smooth operations and centralized data management.
Answer:
Yes, AiChat is highly customizable. Businesses can configure the chatbot to match their brand voice, define personalized customer journeys, and tailor responses based on specific business goals. It also allows integration with CRM systems, e-commerce platforms, and other tools, ensuring a seamless experience across all customer touchpoints.
Answer:
AiChat can handle complex queries by analyzing customer interactions in real time and providing intelligent, context-driven responses. When necessary, it seamlessly escalates issues to human agents, ensuring a smooth transition with full conversation context, allowing agents to resolve issues quickly and effectively. This ensures customers receive the right support, whether automated or human.
Answer:
AiChat enhances lead generation and sales by automating interactions across your website and messaging platforms, collecting valuable customer data, and qualifying leads based on predefined criteria. It engages customers with personalized product recommendations, nurtures them through the sales journey, and follows up automatically to boost conversion rates. By analyzing customer behavior and streamlining the sales process, AiChat helps optimize marketing strategies, increasing overall sales and ensuring a more efficient and personalized approach to lead management.
Blogs
Check out the latest insights, trends, and updates. Stay informed with valuable perspectives from AiChat.
