Our Service

Not just a solution. We are your partner to success.

Our diverse team work closely with our clients to provide end-to-end solution, from consultation to the design and development of the chatbot using AiChat proprietary technology and platform, empowering them to keep up with their customers expectation and staying ahead of competition.

Conversational Flow Design

Conversational Flow Design

We identify and understand the goals of the customer, and map out how your customer's conversational journey would look like when interacting with your bot and create truly engaging chat experience.

Chatbot Persona Design

Chatbot Persona Design

We personalise chatbot conversations to be more life-like, aligning with the values and tone of your brand, making it more relatable and relevant to your users.

Bot Implementation and Launch

Bot Implementation and Launch

We will manage the entire development from pre-production to launch, using the best practices and strategy to ensure that the chatbot meets your business goals.

Platform Training for Users

Platform Training for Users

We offer detailed user manual and live hands-on training sessions onsite at your location, or employee training can delivered remotely over the Internet via a web conference.

Performance Review & Optimization

Performance Review & Optimization

We help you build an analytics platform that provides you visibility into data insights that drive your KPI’s. We strategize your analytics roadmap to increases leads, conversions, and your ROI.

Maintenance & A.I Model Training

Maintenance & A.I Model Training

After the bot has gone “live” and is up and running, you could get our experienced team to monitor and train it to learn new knowledge, while you focus on your core business and sell more.