Google Business Messages
May 7, 2022
7 Strategies To Bring Excitement To Your Retail Store In Post-Covid Time
Retailers all over the world are looking for new ways to get shoppers to revisit retail stores. In the light of the post-Covid time and the accelerated pace of digital information, the future is challenging for retail stores, to say the least. But there is no need for fear. Here, we have detailed 7 digital marketing strategies that retailers can adopt today to engage customers in brand new way, from AI chatbot solutions to AR/VR, Click and Collect to Google Business Profile. Let’s get right into it. 1. Create Unique In-Store Shopping Experiences Here are two examples of how you can spice up your retail store experience. a) Offer In-Store Digital Browsing Options A very nifty practice is to offer a tablet[...]
October 11, 2021
AiChat partners with Google to help retailers engage shoppers with Business Messages Chatbots
Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform. Leading retailers like MR.DIY has already taken advantage of this integration to decrease costs and drive sales through conversational commerce. SINGAPORE — October 11, 2021 - South East Asia leader in conversational CX platform for retailers, AiChat, announced its partnership with Google’s Business Messages. AiChat is among the first set of South East Asia companies within the Business Messages ecosystem, setting the stage for an exciting relationship to come. This integration provides more resources for consumers to make their decisions online. For multi-location retailers, like MR.DIY, customers can click the message or chat option directly within Google Click-to-Message (CTM) Ads.[...]
August 9, 2021
From Chat to Conversion: A Quick Guide to Google’s Business Messages
Google is a driving force in all of our lives. The information it houses influences many of our decisions, both personally and as a business. Did you know that there are nearly 6 billion searches done on Google every day? To expand the way Google connects its users to the businesses they need, they introduced Google’s Business Messages. Customers expect to get information quickly on Google and these newer chat features help put that information into their hands. As a business, being ready to answers these questions is paramount to financial success and customer satisfaction. It’s an integral part of conversational advertising and one that your business should keep an eye on to stay ahead. Research shows that 75% of[...]