Press Release
July 15, 2024
AiChat Announces Acquisition by reAlpha Tech Corp. to Accelerate Growth and expand into the U.S. Market
Singapore, 15th July 2024 – AiChat Pte. Ltd. ("AiChat"), a leading company specializing in AI-driven customer engagement solutions, today announced its acquisition by reAlpha Tech Corp. (“reAlpha”) (Nasdaq: AIRE), a real estate technology company developing and commercializing artificial intelligence (“AI”) technologies. This strategic partnership aims to accelerate AiChat's growth in APAC and scale its operations in the U.S. market, leveraging reAlpha's established presence and expertise. Strategic Partnership for Accelerated Growth The decision to join forces with reAlpha was driven by AiChat's ambition to find a strategic partner capable of accelerating its growth trajectory. By aligning with reAlpha, a Nasdaq-listed company known for its pioneering GenAI technologies, AiChat is well-positioned to enhance its market presence and technological capabilities. reAlpha's extensive resources[...]
June 22, 2023
AiChat Introduces Hybrid Generative AI Chatbot Capabilities for Enterprises
In today's rapidly evolving business landscape, enterprises are seeking innovative solutions to meet the increasing demand for efficient and personalized customer service. Generative AI-powered chatbots have emerged as a popular choice, promising human-like interactions and enhanced user experiences. As the demand for efficient and personalized customer service grows, many enterprises are turning to chatbots powered by generative AI models. However, the rush to adopt this technology has led to a flood of chatbot developers creating solutions that fail to provide a seamless user experience and tangible business value. As a result, many generative AI chatbots have ended up as little more than glorified website search engines, providing superficial suggestions or redirecting users to external articles or web pages for further[...]
October 11, 2021
AiChat partners with Google to help retailers engage shoppers with Business Messages Chatbots
Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform. Leading retailers like MR.DIY has already taken advantage of this integration to decrease costs and drive sales through conversational commerce. SINGAPORE — October 11, 2021 - South East Asia leader in conversational CX platform for retailers, AiChat, announced its partnership with Google’s Business Messages. AiChat is among the first set of South East Asia companies within the Business Messages ecosystem, setting the stage for an exciting relationship to come. This integration provides more resources for consumers to make their decisions online. For multi-location retailers, like MR.DIY, customers can click the message or chat option directly within Google Click-to-Message (CTM) Ads.[...]