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Best Practices and Thought Leadership
Freshly pressed articles, tips and insights into the Artificial Intelligence and Messaging industry.
How to Deliver a Personalized Customer Experience, Fueled by Data
After a year of acceleration in digital experiences, customers expect quick service.[...]
Why Your Brand Needs Live Chat and A.I Support
You and your brand are no strangers to social media. Neither are[...]
AiChat partners with Google to help retailers engage shoppers with Business Messages Chatbots
Brands can transform customer care by routing inquiries to messaging conversations that[...]
AiChat Partners with Shakr to Bring Personalized Video Messages to Chatbot Marketing Campaigns
AiChat has announced a new partnership with Shakr, the leading creative automation[...]
Increase Brand Loyalty Across Consumer Shopping Journey
Ecommerce retail in 2019 saw $3.5 trillion in sales, globally. In 2020,[...]
From Chat to Conversion: A Quick Guide to Google’s Business Messages
Google is a driving force in all of our lives. The information[...]
Facebook F8 2021 Recap: Messenger API for Instagram, new WhatsApp for Business features, and more
Facebook has announced a number of new developer tools, including several messaging[...]
Contextual AI: The Future of Chatbots?
Technological advances such as the Internet and mobile connectivity have drastically reduced[...]
3 Ways to Acquire Customers via Facebook Messenger
The present and future of communication is held firmly in messenger chat.[...]
Conversational Advertising: Measuring the impact of Click-to-Message (CTM) Ads
Users everywhere already know and prefer messaging for friends and family, so[...]
How to Improve Customer Service Response Time with an AI Chatbot
The modern-day customer is impatient. The moment internet users land on your[...]
Why Conversational CX is the Modern Marketer’s Most Powerful Tool
Today’s customers are more connected and better informed than ever before. The[...]
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