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Best Practices and Thought Leadership

Freshly pressed articles, tips and insights into the Artificial Intelligence and Messaging industry.
How to Enhance Customer Retention with WhatsApp Integration in Your CRM

How to Enhance Customer Retention with WhatsApp Integration in Your CRM

As a CRM Manager, you're constantly seeking innovative ways to improve customer[...]

WhatsApp’s Pricing: Navigate the New Terrain of Conversation Costs

WhatsApp’s Pricing: Navigate the New Terrain of Conversation Costs

Meta has recently announced changes to the conversation categories and pricing, set[...]

4 Steps Guide to Get Started with AI-Powered Customer Service

4 Steps Guide to Get Started with AI-Powered Customer Service

The customer service landscape is on the brink of a monumental transformation,[...]

Conversational Commerce: Tap into Messaging Apps Your Customers Already Use

Conversational Commerce: Tap into Messaging Apps Your Customers Already Use

Customers are the backbone of any business. Acquiring and retaining customers is[...]

The Rise of Generative AI: A Paradigm Shift for Retail and CPG Companies

The Rise of Generative AI: A Paradigm Shift for Retail and CPG Companies

Technology has always been a driving force in the retail and consumer[...]

AiChat Introduces Hybrid Generative AI Chatbot Capabilities for Enterprises

AiChat Introduces Hybrid Generative AI Chatbot Capabilities for Enterprises

In today's rapidly evolving business landscape, enterprises are seeking innovative solutions to[...]

The Next Frontier: How Generative AI is Transforming Marketing

The Next Frontier: How Generative AI is Transforming Marketing

Generative AI has taken the internet by storm, revolutionizing various industries with[...]

7 Key Features for Building a Successful Customer Service Chatbot

7 Key Features for Building a Successful Customer Service Chatbot

Chatbots have become a staple on company websites, providing instant responses to[...]

5 Key Considerations In Choosing The Right Chatbot Solution For Enterprises

5 Key Considerations In Choosing The Right Chatbot Solution For Enterprises

The accelerating adoption of AI has boosted the popularity of virtual assistant[...]

Beyond Customer Delight: How to Foster Brand Loyalty Using AI Chatbots

Beyond Customer Delight: How to Foster Brand Loyalty Using AI Chatbots

In today's competitive marketplace, customer loyalty is more important than ever. Loyal[...]

ChatGPT and the Future of Customer Support

ChatGPT and the Future of Customer Support

ChatGPT is a cutting-edge language model developed by OpenAI that is generating[...]

6 Hacks Every B2C Brands Must Try for Better Facebook Ads Performance 2023

6 Hacks Every B2C Brands Must Try for Better Facebook Ads Performance 2023

With roughly 3 billion monthly active users globally, Meta (Facebook) is the[...]